Cancellation Policy – Mindaura.co

Effective Date: 11-12-2925
Support Email: support@mindaura.co
Website: https://mindaura.co


1. Right to Cancel

Customers may cancel their subscription to Mindaura.co at any time prior to the next scheduled billing date.

Cancellation prevents future charges only and does not reverse or refund charges already processed.


2. How to Cancel

To cancel your subscription, you must submit a cancellation request by email.

📧 support@mindaura.co

Your cancellation request must include:

  • The email address used during registration, and

  • A clear and explicit request to cancel the subscription

Cancellation requests submitted without sufficient identifying information may be delayed or rejected.


3. Cancellation Timing & Effectiveness

  • Cancellation requests must be received before the end of the trial period or before the next renewal date to avoid charges.

  • Requests received after a billing event has occurred will apply to the next billing cycle only.

  • Cancellation becomes effective once processed by our support team, typically within 24–48 business hours.

  • Access to the service will remain active until the end of the current billing period.


4. Trial Cancellation

  • The trial period is a paid introductory offer.

  • If the subscription is not canceled before the trial ends, it will automatically convert to a paid monthly subscription.

  • Failure to cancel during the trial period does not constitute grounds for a refund.


5. No Retroactive Cancellations

Cancellations are not retroactive.
Once a charge has been successfully processed, it cannot be canceled or reversed through a cancellation request.


6. User Responsibility

Customers are solely responsible for:

  • Monitoring their trial and renewal dates

  • Submitting cancellation requests on time

  • Ensuring emails are sent from a reachable and valid email address

  • Checking spam or junk folders for confirmation emails

Failure to receive a response due to email issues does not invalidate billing.


7. Confirmation of Cancellation

Once your cancellation request is processed:

  • You may receive a confirmation email

  • No further subscription charges will occur unless the subscription is reactivated


8. Abuse & Chargeback Protection

Submitting a chargeback instead of requesting cancellation through the proper channel may result in:

  • Immediate termination of service

  • Loss of future access

  • Ineligibility for refunds

All cancellation-related disputes may be contested using transaction records, consent logs, and communication history.


9. Policy Changes

Mindaura.co reserves the right to update this Cancellation Policy at any time. Continued use of the service after changes constitutes acceptance of the revised policy.


10. Contact Information

For cancellation-related inquiries, contact:

support@mindaura.co
https://mindaura.co