Help centre

Frequently asked questions

Everything about our assessments, reports, billing and privacy — in plain language.

The tests

The Personality test (80 questions) takes 8–10 minutes, the Career test 28 questions in about 5 minutes, the ADHD screener 59 questions in around 7 minutes, and the IQ test is timed at roughly 20 minutes.
Personality uses eight Big Five–derived dimensions, the Career test uses the RIASEC interest model, the IQ test is scored against CHC cognitive theory with a standardised mean of 100, and the ADHD assessment uses six symptom dimensions modelled on established screening instruments.
No. You can complete any assessment without signing up. We only ask for your email when it is time to send your report.
Yes. Members can retake any assessment as often as they like and compare results over time from the dashboard.
No. It is an educational screening tool. It cannot diagnose ADHD or any other condition — only a qualified clinician can do that.

Your report

A 20+ page personalised document: your complete scored profile with percentiles, dimension-by-dimension analysis, strengths and blind spots, how you compare to the population, and a step-by-step action plan.
It appears on screen immediately after checkout and a PDF copy is emailed to the address you provided.
Check your spam or promotions folder first. If it is still missing, email hello@mindaura.app with the address you used and we will resend it.
Yes — the PDF is yours. We just ask that you do not republish it commercially.

Billing & membership

Taking any test is free. Unlocking your full report costs $1.95, which also starts a 7-day membership trial. After the trial, membership is $29.95/month unless cancelled.
Use the Cancel Subscription page or email hello@mindaura.app. Cancelling during the trial means the monthly fee is never charged.
Yes — we offer a 14-day money-back guarantee on your most recent charge. See our Refund Policy for details.
Visa, Mastercard, American Express, Discover, PayPal, Apple Pay and Google Pay.

Privacy & data

Never. We do not sell or rent personal data to third parties.
Yes. Email hello@mindaura.app and we will permanently delete your account, answers and reports within 30 days.
No. Card details are handled entirely by our PCI-compliant payment processor and never touch Mindaura servers.
Still stuck?
Our team replies to every message within one business day.